How long does it take for Smellum Goodies to ship my order?
We know that timely shipping is critical to our customers. Our goal is to ship orders in 1-3 business days. Whenever an extended delay is expected in shipping your package, our Customer Service team will notify you via phone or email.
Note: While we work diligently to achieve our goal, during peak holiday times, delays may cause an overall increase in shipping times.
Shipping Rates:
At Smellum Goodies, our shipping rates can easily be seen during the checkout process prior to placing your final order. The rates displayed are reflective of shipping and handling. In many cases, there is a large amount of packaging material that is used to ensure items are shipped safely to the customer and our shipping rates are reflective of those packaging and handling rates.
International Shipping:
We do not ship internationally at this time, however this policy is subject to change.
When will I get my shipment?
We are located in Wichita, Kansas. Depending on your location, your order will typically generally arrive 2-5 business days after it is processed for most U.S residents. To keep you posted, we’ll send a shipping confirmation email as soon as your order leaves our facility that will include a tracking number for your order. Please note that all Alaska and Hawaii orders will generally take between 4-6 business days to deliver from our facility once the package is shipped out.
Can I pickup my order?
Local customers may choose to pickup their order rather than having it shipped. This option is subject to the agreement upon a mutually acceptable time and place for the customer and Smellum Goodies.