Return Authorization Form

Your satisfaction is extremely important to Smellum Goodies. If you need to return a product, we will make every reasonable effort to satisfy you.

We will accept unwanted product in unused, unaltered condition with original undamaged packaging or defective product within 30-days* of purchase for refund, credit or exchange. After 30-days*, we will offer an exchange or Smellum Goodies store credit with proof of purchase.  We will not accept any returns after 60-days.

Complete this form in its entirety to ensure your return is processed quickly and accurately. Include this form with the product(s) you wish to return.  Clearance items are final sale only and may not be returned.

  1. Ship original Return Authorization Form with your return. Be sure to keep a copy for your records.
  2. Return item(s) and all related components to Smellum Goodies (in original packaging if possible).
  3. Please address package to: Smellum Goodies, Attn: Customer Returns, 2358 E. Wilma Street, Wichita, Kansas 67211.
  4. Ship packages via UPS, FedEx or USPS.
  5. All returns within 60-days of purchase will be processed as Smellum Goodies store credit unless indicated otherwise below.
  6. Please make sure you are compliant with shipping restrictions of liquids or hazardous materials.

Printed Name:______________________________________  Signature:_____________________________________________  Email:__________________________________

 Purchase Date

  Batch #

 Quantity

 Reason Code (A-F)            (see below)

  Explanation of Problem

     
     
     

(If necessary, please include a separate sheet of paper with additional products to be returned or other relevant information).

A.  Wrong Size or Scent                                                          B.  Defective                                                      C.  Quality Issue

D.  Ordered wrong Product                                                  E.  Not as Described                                      F.  Didn’t Order                 

 Preferred Action (must check applicable box):

□  Store Credit                     □  Refund*               □  Exchange

Questions?  Call our Customer Service at (316) 749-8344 or email us at smellumgoodies@gmail.com.